Virtual Legal Assistant

About the Organization

The Client is a U.S.-based law firm specializing in immigration and business law. The firm supports individuals and businesses through structured legal processes, documentation, and client coordination.

The owner is seeking a long-term Virtual Assistant who can provide reliable administrative support and take initiative in day-to-day operations.

Role Overview

This is not a high-volume call center role. Instead, this position focuses on organized client follow-ups, CRM management, document coordination, and supporting the owner and paralegals to ensure smooth workflow.

The ideal candidate is proactive, detail-oriented, and comfortable managing communications through GoHighLevel while keeping everything organized and up to date.

Key Responsibilities

• Manage incoming and outgoing calls and text messages through GoHighLevel
• Follow up with new leads and update CRM notes accurately
• Send engagement letters and client checklists as needed
• Keep client records organized and complete
• Provide regular updates to the owner regarding client activity
• Coordinate with paralegals for minor administrative tasks (e.g., sending FedEx labels, preparing checklists)
• Ensure no leads or tasks fall through the cracks

Requirements

Must-Have Qualifications

• Previous experience as a Virtual Assistant or Administrative Assistant
• Strong English communication skills (verbal and written)
• Experience using CRM systems (GoHighLevel experience is a strong advantage)
• Highly organized with strong attention to detail
• Able to work independently and take initiative

Ideal Candidate Profile

• Proactive and anticipates needs without constant instruction
• Follows up consistently and keeps tasks moving
• Calm, professional, and confident when speaking with clients
• Interested in long-term stability and growth

Benefits

• Opportunities for growth and advancement
• Competitive compensation package, including HMO
• Paid time off, including US holidays and vacation
• Full-time
• Remote (Philippines-based)