BA Fraud

Job Title: BA - Retail Fraud & collection management

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

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• Location: Bengaluru /Hyderabad
• Experience: 8 - 12 Years

Job Description

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• Strong Business Analysis experience with exposure to customer journey design , process documentation , and process streamlining .
• Prefer candidates with Retail Fraud, Credit, and Collections domain experience.
• Ability to work across business and technology teams to design and improve customer servicing and fraud mitigation journeys.
• Experience in requirements gathering, documentation, and stakeholder management across multiple functions.
• Prior HSBC experience is preferred.
• Excellent communication skills , with the ability to work in fast-paced, cross-functional environments.