Service Operation Analyst

• Organize and update data within the system.
• Data quality check.
• Identify and suggest possible system enhancements.
• Meet tasks deadlines.
• Interact with all departments necessary within the organization to resolve tasks in a timely and Professional manner.
• Drive agreed outcomes.
• Maintain agreed internal service levels.
• Update all internal systems to properly track task performance.
• Track and report issues related to the tasks.
• Process all data with quality and professionalism.
• Complete and achieve all other assigned goals in relation to the position.
• High level of organizational skills with the ability to work well under pressure and manage client expectations.
• Innovative problem-solving methods to help our customers improve their systems.
• Proactivity.
• Ability to work in a team.
• The curiosity to learn about our product and its structures.

Nice to have: 

• Good knowledge of Chinese language 
• Contract Of Employment
• All Necessary Equipment Such As Laptop, Additional Monitor And Other Accessories
• Free English Lessons
• Flexible Working Hours
• Company Parties And Social Activities
• Friendly, Motivated, And Talented Multicultural Team

 

Get in touch with us today!

You can apply by sending your CV by Apply Now or to the Recruiter  Klaudia Kaczmarzyk

Please don’t forget to put the clauses you accept in your resume

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