IT Operations Specialist

IT Operations specialist

Important Information

Location: Singapore

Job mode: Contract

Job Summary

We’re hiring an IT Operations Specialist to manage and run our Data Centre operations team on a 24x7 basis. You’ll ensure facilities, IT infrastructure, and business applications remain operational, secure, and available to meet business needs.

Responsibilities

Monitor server and application health, system performance, and availability of IT services.

Perform Level 1 troubleshooting and recovery for hardware, OS, and application incidents.

Run and monitor batch jobs, backup jobs, and production job deployments and schedules.

Support production job processing and ensure timely completion per schedule.

Experience

Ability to respond effectively to issues, complex enquiries, and complaints from project leaders, users, and management.

Knowledge of Data Centre and critical services management.

Understanding of IT security, fire safety, and workplace safety practices.

Strong troubleshooting skills across hardware, operating systems, and applications.

Excellent interpersonal and communication skills. Team player with a proactive attitude.

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.