Field Sales Engineer - Manchester

Requirement: Full UK Driving License & willingness to travel regularly across the region.

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

ABOUT THE ROLE

We are seeking a commercially-minded, customer-facing Solution Consultant / Sales Engineer to influence and drive revenue growth across the North of England. In this role, you will be the ultimate technical partner to our Field Sales reps. You will use your expertise to position and demonstrate Lightspeed’s platform to a range of hospitality customers, helping our sales team get deals over the line.

This is a pre-sales commercial role, focused on winning new business and positioning value. You will use your deep understanding of the hospitality industry alongside your technical acumen to solve business hurdles for prospects and build ultimate customer confidence during the sales cycle.

KEY RESPONSIBILITIES

• Sales Partnership & Deal Influence: Partner closely with Account Executives to co-own the technical strategy for complex sales opportunities. Conduct high-impact, on-site discoveries and tailored product demonstrations that directly increase win rates.
• Regional Field Mobility: Actively travel across the North of England and the Midlands to meet hospitality prospects on-site, operating with high autonomy in customer-facing environments.
• Commercial Value Positioning: Translate complex technical features (software, hardware, APIs) into tangible business value and ROI for restaurateurs and hospitality operators.
• Industry & Competitive Expertise: Maintain an acute understanding of the hospitality tech landscape. Act as a trusted advisor to prospects, helping sales teams effectively differentiate Lightspeed from regional competitors.
• Technical Risk Assessment: Identify potential technical blockers or integration constraints early in the sales cycle to ensure we are setting up both the customer and our implementation teams for long-term success.
• Trade Shows and Industry Events: Represent the company as the technical and product expert at major hospitality trade shows, engaging prospects and supporting the field team with live environments.
• Cross-Functional Alignment: Act as the bridge between the field and internal teams, ensuring clear documentation of customer requirements for a smooth handoff to Implementation once the deal is won.

WHAT YOU NEED TO BRING (REQUIREMENTS)

Sales & Hospitality Experience

• Commercial Sales Background: Demonstrated experience working directly within a sales process (e.g., as a Sales Engineer, Pre-Sales Consultant, or Tech-Savvy Account Executive). You understand sales methodologies and how to help move a prospect from interest to decision.
• Hospitality DNA: A strong, deep understanding of the hospitality industry (restaurants, hotels, bars) and the unique operational challenges operators face. Direct experience working in hospitality, or selling technology into hospitality, is highly required.
• Commercial Focus: A mindset centered on value creation, persuasion and solution-design.

Travel & Logistics

• Mobility: A valid UK driving license and access to a vehicle are essential.
• Flexibility: Genuine willingness to travel regularly across the North of England and Midlands for on-site customer deep-dives.

Technical Competencies

• Solution Mindset: Strong aptitude for cloud-based SaaS, APIs, and integrations, with the ability to explain complex technical workflows simply to independent restaurant owners or C-level hospitality executives.
• Communication Excellence: Exceptional relationship-building skills, with the ability to command a room and collaborate seamlessly with internal sales reps.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WHERE TO FROM HERE?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

WHO WE ARE

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.