Senior Manager, Mid-Market

ABOUT THE TEAM

Our Mid-Market Sales organization plays a critical role in helping fast-growing companies standardize collaboration, drive cross-functional alignment, and scale innovation across distributed teams.

The Mid-Market AE team operates in a high-velocity, product-led growth (PLG) environment focused on converting engaged users and workspaces into strategic business relationships and new logo acquisition. This team partners closely across Renewal Managers, Solutions Consultants, Customer Success, and Marketing to drive net-new acquisition, PLG upsell, and expansion opportunities.

YOUR MISSION

You will lead a team of high-performing full-cycle AEs responsible for new logo acquisition, PLG conversion, and early-stage account expansion within the Mid-Market segment.

You will help your team execute Mural’s Buyer-Aligned Sales Process and coach reps through complex multi-threaded deals, improve forecast accuracy, and create repeatable pipeline generation strategies that drive predictable growth.

This role requires a strong operator and coach who thrives in a fast-paced SaaS environment and can balance strategic leadership with tactical execution.

WHAT YOU'LL DO

• Lead, mentor, and develop AE team members, fostering a collaborative and high-performance culture. Provide guidance on sales strategies, customer engagement, and pipeline management.
• Collaborate with senior leadership to set and implement sales strategies that align with Mural’s growth objectives, ensuring efficient prospecting, outreach, and consultative selling approaches.
• Track and assess team performance through key metrics and KPIs. Regularly review individual and team progress against goals, providing coaching to optimize outcomes.
• Work closely with Account Managers, Customer Success Managers, and Marketing to ensure coordinated customer interactions and optimize lead generation and conversion.
• Develop and refine processes for AEs, including prospecting, outreach, and pipeline management, to maximize efficiency and effectiveness.

WHAT YOU'LL BRING

• 5+ years of experience in sales with 2+ years of people management experience in a B2B SaaS environment
• Coaching mindset: you invest in developing people, give direct and actionable feedback, and know how to tailor your approach to where each rep is in their growth
• Proven track record of meeting and exceeding targets in a B2B SaaS environment.
• Strong organizational and strategic thinking skills, with a focus on driving results.
• Excellent communication and interpersonal skills, with a talent for building and nurturing customer and internal team relationships.
• Proficiency in Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other sales tools; familiarity with Pocus, Drift, and similar tools is a plus.
• Background in visual collaboration software or related technologies is preferred.

The base salary + variable pay for this role ranges from $260,000 - $350,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

EQUAL OPPORTUNITY

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.