Staff Software Engineer

ABOUT BROCCOLI

Broccoli is building the AI operating system for home service businesses.

We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.

Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.

We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:

• Hundreds of contractors use Broccoli to run their front office
• We’ve grown from $0 → millions in ARR in under a year
• We’re trusted by both single-location operators and the largest PE-backed roll-ups
• Raised $25M+ from Khosla Ventures and YC

STAFF SOFTWARE ENGINEER @ BROCCOLI

We’re looking for a Staff Engineer to define and build the technical foundation of Broccoli’s AI operating system. You’ll work on the hardest problems—system architecture, reliability at scale, and translating messy real-world operations into deterministic, high-performing systems.

This is not a pure IC coding role or a pure architect role—it’s both. You’ll lead by building, not by delegating.

WHAT YOU’LL DO

• Own architecture across critical systems (AI agents, real-time voice, integrations, workflows)
• Define technical strategy that enables speed today and scale tomorrow
• Solve high-leverage problems across the stack—performance, reliability, correctness
• Partner closely with product and leadership to shape long-term direction
• Uplevel the entire engineering team through design reviews, mentorship, and standards

WHAT YOU’LL BRING

• 8+ years of experience building and scaling complex systems
• Strong track record of solving ambiguous, high-impact technical problems
• Deep understanding of system design, tradeoffs, and scalability
• Ability to balance long-term architecture with short-term execution
• High standards for quality, but pragmatic about speed