SMB Account Executive

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀

We’re looking for an Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), across a variety of industries.

You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. You’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!

We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!

The Role

• Work all new business leads for SMB (10-250 employees) accounts
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
• Master the product and be able to field customer service and product questions from your leads.
• Perform customer presentations and demos via online web conferencing tools.
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

Qualifications

• 1-3+ years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
• 1-3+ years of SaaS sales cycle experience.
• Excellent written, verbal, and presentation skills.
• Process-driven with diligent attention to detail.
• Experience with completing and leading Requests for Information or Requests for Quotes.
• We work a lot and love it, you LOVE work as much as we do, and can dedicate your life to this while it gets off the ground.

Desirable

• Experience with project management software or other productivity tools.
• Experience with e-commerce signup flows and field sales.
• Experience with Slack, Front, Salesforce and Outreach.
• Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
• You prefer building rapport with customers over annoying, aggressive sales tactics.

#LI-TG

#LT - Hybrid

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race