Operations & Project Associate

About Valatam

We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

You are the right fit for this role if you can independently manage operational tasks, coordinate projects, and keep workflows running smoothly. This is a 100% remote, full-time position ideal for someone comfortable handling moderately complex processes, making light decisions on the go, and adapting when not everything is fully documented.

Key Responsibilities

• Document and improve existing processes, identifying gaps and maintaining accurate, up-to-date records.
• Manage and structure file organization in Google Drive, including building and maintaining folder systems.
• Perform data entry and generate internal reports, flagging inconsistencies and suggesting corrections as needed.
• Manage email communication with clients and vendors, drafting responses and following up independently.
• Conduct research and synthesize findings into clear, actionable documents or summaries.
• Coordinate and track project tasks across teams, helping to prioritize deadlines and keep stakeholders aligned.
• Other similar or related tasks.

Requirements

• Fluent English (C1/C2) and Spanish.
• 3 – 4 years of experience in operations, project coordination, or a related role.
• Ability to follow structured processes and execute repetitive tasks with consistency and accuracy.
• Experience with Asana, Notion, Trello, or similar is a plus.
• Proficiency with Google Workspace and Microsoft Office.
• Excellent communication and attention to detail.
• Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
• Bachelor's or Associate's degree preferred.

Benefits

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.

What We Offer

• Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
• Annual pay increments.
• Discretionary client bonuses (80 % of clients award year-end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after meeting eligibility criteria).
• Birthday / Anniversary bonuses + Gym / Wellness allowance.
• Unlimited online fitness classes + company events & Christmas celebrations.

IMPORTANT

We would like to inform you that during the first four months of employment, candidates must be available to work from the countries listed above and have no travel commitments. This is to ensure a smooth onboarding process and to allow new hires to focus on their roles and responsibilities fully.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.