AI Automation Specialist (Remote - Brazil)

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!

We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.

With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.

We are looking for a hands-on, business-minded, and relentlessly curious builder. This role sits at the intersection of AI technology and business operations, embedded within our R&D organization but working daily with Marketing, Sales, Finance, and other departments. You will identify high-friction workflows across these teams, translate them into AI agent solutions, and ship them. You are not a passive consultant: you prototype, you iterate, and you own outcomes. You bring enough technical fluency to build production-ready agents using modern LLM tooling, and enough people skills to earn trust from non-technical stakeholders.

LOCATION: Anywhere in Brazil - Remotely

WHAT YOU GET TO DO

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Partner with Marketing, Sales, Finance leaders, and other business teams to identify repetitive, high-volume workflows that are strong candidates for AI automation.

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Design and build AI agents using no-code and low-code platforms (Claude, n8n, etc).

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Run discovery sessions with business stakeholders: map current-state workflows, document pain points.

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Own the full delivery lifecycle: prototype, test with end users, iterate, and hand off with documentation and training.

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Maintain a prioritized backlog of automation opportunities across business units, informed by business impact and implementation effort.

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Build and run an internal AI Agents enablement program: run hands-on workshops, publish reusable templates and playbooks, and coach business teams so they can build and maintain their own agents over time.

REQUIRED QUALIFICATIONS

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3+ years in a business operations, process improvement, or technical enablement role.

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Demonstrated hands-on experience building automated workflows or AI agents using modern tooling (n8n, Make, LangChain, Claude, or equivalent).

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Comfort working with LLMs through prompt engineering: you know how to get reliable, structured outputs from a model.

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Ability to conduct business process discovery with non-technical stakeholders and translate findings into actionable specs.

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Fluent English; clear written and verbal communication for both technical and non-technical audiences.

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Strong bias for shipping: you prefer a working prototype over a perfect design document.

NICE TO HAVE QUALIFICATIONS

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SQL or Python for data extraction and lightweight scripting.

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Familiarity with enterprise tools commonly used by business teams: Salesforce, HubSpot, Slack, Google Workspace, Netsuite.

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Background in supply chain, freight, or logistics operations

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Background in software engineering