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Guest Relations Officer (Part-timer) (Gilmore/Rempapa)

OUE Restaurants Pte Ltd ยท Singapore, SG ยท 11 days ago

RESPONSIBILITIES

  • Assist as the first point of contact for guests through phone, email, or online bookings.
  • Attend to inquiries and direct them to the relevant department when needed.
  • Answer calls, record reservations, and update booking details.
  • Assist with POS transactions, ensuring bills are accurate before presenting to guests.
  • Assist in set up of tables and service areas according to SOP.
  • Attend to guest feedback politely and escalate to supervisors when necessary.
  • Carry out other duties as assigned by Management.
  • Previous experience in customer service, call centre, or restaurant settings is preferred.
  • Excellent communication skills; verbally and in writing.
  • Basic knowledge on commonly used reservations system.
  • Flexibility and commitment to work shift hours, weekends, and public holidays.

Headquarters

Singapore

Work Location

on-site

Job Category

Hotels & Resorts

Application Deadline

Not specified

Job Type

Full Time

Experience Level

Not specified

Application Method

Apply via Website

Salary

Not specified

Quick Search OUE Restaurants Pte Ltd Company in Singapore

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