Mobile Service Technician

About Dingli

Dingli is a leading global manufacturer of aerial work platforms(AWP), known for our commitment to quality and innovation. With a strong presence in the industry and multiple international R&D centers, we continuously strive to enhance our product offerings and maintain our status as a top-tier provider.

About the Job

The ideal candidate will be integral in providing after-sales service for aerial work platforms(AWP). This role involves offering technical support, troubleshooting, machinery repairs, processing warranty claims, and providing training.

Responsibilities

• Conduct maintenance and repairs on AWP/EWP and Material Handling products, both in the field and in the workshop.
• Address warranty issues promptly and communicate effectively about any repair limitations.
• Deliver technical product support to Dingli employees and customers.
• Travel as necessary to various sites to support our AWP/EWP customer base throughout the region.
• Provide feedback on product improvements and design changes for Dingli products and services.
• Pursue ongoing skill development and maintain relevant certifications to enhance job performance.
• Technical or engineering degree or equivalent experience.
• Experience in a service technician role, preferably in mechanical or related industries.
• Have experience in electrical and hydraulic repairs.
• Strong understanding of customer relations and dynamic requirements.
• Understanding of the equipment rental sector is a plus.
• Fluent in English, both written and verbal.
• A valid driver's license and the ability to travel as needed.
• Good general fitness and willingness to undergo a pre-employment physical examination