Mobile Service Technician - Benelux & Germany

About Dingli

Dingli is a prominent manufacturer in the aerial work platform (AWP) industry, dedicated to delivering innovative and high-quality solutions. With a strong global presence and R&D centers around the world, we are on a mission to enhance safety and efficiency in the workplace across various sectors.

Position Overview

We are seeking a motivated and skilled Mobile Service Technician for the Benelux and Germany region. In this role, you will play a critical part in providing exceptional service and support for our range of aerial work platforms and material handling equipment. Your expertise will enable our customers to operate their machines effectively and safely.

Key Responsibilities

• Perform routine maintenance, inspections, and repairs on aerial work platforms and related equipment on-site at customer locations throughout the Benelux and Germany region.
• Respond efficiently to service requests, troubleshoot issues, and ensure timely solutions.
• Document all service activities, including repairs performed, parts used, and follow-up actions needed.
• Train customers on equipment operation and maintenance practices to promote safety and efficiency.
• Collaborate with our engineering team to provide feedback on product performance and possible improvements.
• Develop and maintain strong relationships with customers to understand their needs and enhance satisfaction.
• At least 2 years of experience as a service technician, preferably in the AWP or heavy machinery sector.
• Strong understanding of hydraulic and electrical systems relevant to AWP.
• Experience working with clients in the Benelux and Germany region is an advantage.
• Valid driver's license and ability to travel frequently within the Benelux and Germany region.
• Excellent problem-solving skills and ability to work independently under pressure.
• Strong communication skills, with fluency in English and proficiency in Dutch, French, or German being a strong asset.
• Ability to manage multiple tasks and adapt to a dynamic work environment.