Learning & Development (L&D) Training Associate

As a Learning & Development (L&D) Training Associate, you will support the day-to-day execution of training and onboarding programs by coordinating training operations, facilitating foundational learning sessions, maintaining accurate training records, and ensuring a seamless learning experience for employees across the organization.

Key Responsibilities

Training Facilitation & Onboarding Support
Facilitate foundational onboarding modules including Company Culture, House Rules, Administrative SOPs, Business Orientation, and Process Induction
Support new hires throughout the onboarding process to ensure a positive Day 1 experience
Assist in answering trainee inquiries and providing guidance during training sessions
Help maintain an engaging and professional learning environment for both virtual and in-person sessions
Training Operations & Logistics
Manage training logistics including room scheduling, equipment setup, attendance tracking, and distribution of training materials and kits
Ensure all training materials, tools, and resources are prepared prior to training sessions
Coordinate with internal stakeholders to ensure smooth training execution
Provide administrative support for training schedules, calendars, and documentation
LMS Administration & Documentation
Maintain and update the Learning Management System (LMS) with training materials, attendance, and completion records
Ensure training records are accurate, organized, and up to date
Monitor training documentation and compliance requirements
Generate training reports and assist in tracking employee learning progress

Content Development Support

• Assist in updating presentation decks, training materials, and multimedia assets
• Support minor content revisions based on policy, process, or application updates
• Collaborate with the L&D team to ensure training materials remain accurate and aligned with business needs
• Help organize and maintain training content repositories

Stakeholder Coordination

• Coordinate with HR, Department Heads, Trainers, and Operations teams regarding onboarding and training schedules
• Ensure smooth communication between departments for training-related activities
• Support alignment of training requirements and operational needs
• Special Projects & Employee Engagement
• Support company-wide learning initiatives, engagement activities, and special L&D projects
• Assist during large-scale training rollouts, field training activities, and events when required
• Contribute to continuous improvement initiatives within the Learning & Development function

Requirements and Expectations

Education & Experience

• Bachelor’s degree in Human Resources, Psychology, Communications, Education, or any related field
• 0–2 years of experience in Learning & Development, Training, or Human Resources
• Fresh graduates with strong leadership experience in school organizations are encouraged to apply

Technical & Administrative Skills

• Proficiency in Microsoft Office applications, particularly PowerPoint and Excel

Experience using Canva or other presentation/design tools is an advantage

• Familiarity with LMS platforms or training documentation processes is a plus

• Strong organizational and administrative skills with attention to detail
• Communication & Facilitation Skills

• Strong verbal and written communication skills
• Comfortable facilitating onboarding sessions and speaking in front of groups
• Ability to coordinate effectively with different departments and stakeholders

Execution & Adaptability

• Ability to work in a fast-paced and dynamic environment
• Strong sense of ownership and accountability
• Able to manage multiple tasks and deadlines simultaneously
• Flexible to work in a hybrid setup and support occasional field training activities when needed